Refund policy

Refund Policy

Effective Date: January 10, 2026

At KateNolte.com and Quick Minutes™, we are committed to delivering high-quality digital fitness and wellness products. Please review this Refund Policy carefully before making a purchase.

1. Nature of Our Products

All products sold through this website are digital products, including but not limited to:

  • Streaming fitness videos

  • Downloadable workout programs

  • PDF guides and nutrition plans

  • Digital bundles

  • Online challenges or cohort-based programs

  • Courses and educational materials

No physical products are shipped.

2. All Sales Are Final (Digital Products)

Due to the immediate-access nature of digital content, all sales are final.

Once access has been granted, login credentials delivered, or files downloaded, refunds cannot be issued.

We do not offer:

  • Partial refunds

  • Prorated refunds

  • Refunds for unused portions of a program

  • Refunds based on change of mind

By completing your purchase, you acknowledge and agree to these terms.

3. Live Challenges & Cohort-Based Programs

For live challenges, competitions, or cohort-based programs:

  • Refunds are not available once the official start date has passed.

  • Failure to participate does not qualify for a refund.

  • Prize eligibility requirements are governed by the specific challenge rules.

4. Accidental or Duplicate Purchases

If you believe you made a duplicate or accidental purchase, you must contact us within 24 hours of the transaction at:

support@katenolte.com

Refunds for duplicate purchases may be issued at our sole discretion.

Requests submitted after 24 hours may not be eligible.

5. Technical Issues

If you experience difficulty accessing your product, we will make reasonable efforts to resolve the issue.

Refunds will not be issued for:

  • Internet connectivity issues

  • Device incompatibility

  • Browser incompatibility

  • Failure to read product descriptions

  • Lack of technical knowledge

  • Change of mind after purchase

We do not guarantee compatibility with all devices, browsers, or operating systems.

6. Unauthorized Use or Distribution

All content is protected intellectual property.

Unauthorized reproduction, distribution, sharing, account sharing, or resale of digital products voids any eligibility for refunds and may result in termination of access and legal action.

7. Chargebacks & Payment Disputes

If you have an issue with your purchase, you agree to contact us first at support@katenolte.com.

Initiating a chargeback without first attempting to resolve the matter directly may result in:

  • Immediate revocation of access to purchased products

  • Suspension of future purchasing privileges

  • Submission of purchase documentation to the payment processor

All disputes are subject to the dispute resolution provisions outlined in our Terms of Service.

8. Policy Modifications

We reserve the right to update or modify this Refund Policy at any time without prior notice.

The version in effect at the time of purchase governs that transaction.